Need enterprise-level IT support without the enterprise-level price tag?
Vector One IT Solutions provides flexible, secure solutions for small and mid-sized organizations.
Vector One IT Solutions provides right-sized IT strategy and support built around the real-world needs of various organizations in upstate New York and beyond.
Comprehensive support and infrastructure management for organizations that rely on dependable, hassle-free IT performance without interruptions.
Flexible collaboration with your internal IT team to fill skill gaps, extend coverage, or offload repeatable tasks.
Consulting, project execution, and solution design that address complex IT challenges and business priorities.
Reliable data protection and recovery planning that keeps you running no matter what.
Secure and scalable cloud solutions tailored for your operations, including Microsoft 365 and hybrid cloud deployments.
We work with over 100 clients across a variety of industries to deliver scalable, secure IT solutions that actually align with business goals. With hundreds of tailored deployments under our belt, we bring clarity, calm, and measurable improvement to organizations that need expert help without enterprise overhead.
“We use Vector One for our IT support and could not be happier. The team there is very responsive whenever we need anything. I strongly recommend Vector One to anyone looking to improve your company’s IT support.”
-Jon Denney, Night Rider Janitorial Services
“Rich and his team are dependable, knowledgeable, and easy to work with. They always make sure everything runs smoothly and are quick to jump in when something comes up. It’s great having an IT partner we can truly rely on.”
Dave Hollinger, Associates of Clifton Park
“As a part time office, we can’t afford to lose time due to technical issues. Vector One has always been quick to respond and jump into action to get our issues resolved in a timely and professional manner. We can always count on them to get us back up and running to continue serving our community.”
– Crystle Cuomo, Town Clerk, Town of Princetown
“Vector One has always immediately returned my calls and helped me with my issues … driven 100 miles to assist our school during crisis situations… my only Windows IT support for the last 8 years… reliable and dedicated… grateful to have a company like this that you can depend on.”
Caroleigh Meserole, Computer/Network Administrator
Saranac Lake Central School District
“Customer service is second to none. When we had an issue with another IT company, Rich Hoult and Vector One came in and did everything they could to make it right. “
Erin Vestal, Attorney
Vestal Law Firm
“… readily available whenever we have a crisis big or small… knows our system and is able to give us the support we need quickly! … Personal service and understanding of our unique system needs… Vector One takes care of their clients and treats our system as if it were their own!”
Dr. Tim Talmage
Delmar Chiropractic Office
“VectorOne meets the moment. Covid-19 has changed the way the world does business, and from where they do business – Not just the office, but also in so many of our homes. Being in a line of work where I make myself available to my clients around the world in their respective time zones, VectorOne has kept me up and running around the clock, whether I needed to access our systems from the office or from home. During the few times when things weren’t working, VectorOne was immediately available day or night. With my plate so full with work and family right now, VectorOne has taken one heavy weight off of my shoulders knowing that if there is a problem, it will be dealt with and solved professionally and very quickly.”
Maxine L. Barasch, Attorney
“I’ve been a client of Vector One (and Rich Hoult) for 10+ years. Rich has always been fantastic when I needed help with an immediate response to my call. He is always extremely helpful and doesn’t give up until we have a solid solution in place. I wouldn’t trust my IT to anyone else.”
Mark Rose, Owner
Groupiehead
“Vector One provides rapid response, along with quality, personal service without breaking the budget”
Donna Clemente, Office Manager
Michael A Tobin and Associates CPA’s
“… Vector One helps us avoid hours of playing the guessing game to solve ‘obvious problems’ that aren’t ‘so obvious’ to an amateur… Prompt response and follow up until issue is satisfactorily resolved.”
Stan Simkins, President
Management Advisory Group
“… if something goes wrong, we don’t have to troubleshoot it and figure it out ourselves… customer service and knowledge have been excellent… our network runs flawlessly… no worries at all about the stability/security of our network.”
Scott Bowman, Executive Director
Valatie Volunteer Rescue Squad
“With Vector One, we get quick response with familiar tech who does not need to spend time going over background and set up each time… Vector One understands our needs well and proposes solutions that work with our changing circumstances… We have confidence with their technical knowhow.”
Shreefal Mehta, Executive Chair
Pulmokine, Inc
“… accessibility and reliability is the biggest benefit that Vector One provides to us. As a law firm with attorneys in different states and with most of us traveling at times around the world, being able to get ahold of Vector One and being able to troubleshoot any issues that we have is a huge relief… Vector One saves us time and money by being able to do a large majority of work off site and many scheduled projects off hours to limit the disruption of our staff.”
John Vestal, Firm Administrator
Keohane & D’Alessandro Intellectual Property Law
“As a 24×7 production company, it’s very comforting to know that Vector One is always there for us, especially during a crisis… We would characterize Vector One as an honest firm to work with… Their knowledge and experience and overall value are attractive. Vector One is able to distill down the wants from the needs and offer solutions to meet our needs within our budget. We never feel like we’re being sold on equipment or services…. You can truly see the best interests of our organization is their goal. They take pride in their work. It’s refreshing to see.. after working with others firms.”
Tim Auxier, IT Manager
Shakespeare & Company
How does Vector One differ from other IT providers?
Vector One was founded for the purpose of providing enterprise class IT support to organizations that might not otherwise be able to afford it.
We understand that the needs of smaller organizations are typically just as complex as larger organizations, but smaller organizations often cannot afford or justify the cost of an in-house IT department with adequate skills and experience to meet all of their needs. Most IT firms that focus on smaller organizations lack enterprise-class skills and experience, while most IT firms focusing on enterprise clients are unaffordable to smaller organizations.
Vector One was founded to fill that void.
What certifications does your team hold?
Our team includes professionals certified in Microsoft, Cisco, SonicWALL, Ninja One, and other industry-leading technologies. These credentials reflect our ability to deliver secure, scalable, and up-to-date IT solutions across diverse environments.
Do you only serve upstate New York?
While most of our clients are in upstate New York and the Adirondacks, we also serve organizations in Western Massachusetts, Vermont, and beyond. If you need smart IT support, we can help—remotely or on-site.
